This happened to our 18 year old's iPhone and we took it to the Chadstone store and they replaced it over the counter also.
Evidently this is a known issue.
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Al MacBook 2.4GHz | iMac C2D 2.4GHz 20" | Mac Mini C2D 2.0GHz | MB Air 1.6GHz | iPhone 3GS 32Gb white | iPod Nano 8Gb
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