Hey Everyone.

I picked up an iPhone from Telstra on a contract on launch day. They unbricked the phone for me in store and told me to go home and put in the new SIM & i would be ready to go.

I have been in Europe since then, so the phone and the sim have stayed at home (mainly due to the fact i didn't trust myself with such a new piece of tech while i was away drinking & Telstra + roaming normally gets pretty ugly).

Since i have been home - i found out that Telstra will unlock the phone for $150.00.

So i put the request in on Friday afternoon and attempted the unlock this morning. But to no avail. I have received the information from Telstra saying the unlock should be complete & of course i have been billed already/

I tried to restore the phone, as per the instructions (but with NO SIM present, using latest iTunes) & it restored back to the activation stage (connect to iTunes) & made me insert a Telstra SIM to get the phone into working order - but still no foreign sim's are working in it.

Is this because i am yet to sync the phone with the correct Telstra SIM (I used a work-mates telstra SIM, not the one assigned to the phone as i am at work) or should it not matter ?

I've attempted the restore a few times to no avail - Each time it still takes me back to the activation screen if there isn't a Telstra SIM inside the phone, and if there is - it acts normally but still doesn't accept the foreign sim (Voda AU) .

Any ideas would be greatly appriciated.
Cheers
Schismd

Hi Schismd

I would be calling telstra, if you have received your SMS from telstra informing you that the unlock is ready, you should just need to plug it into itunes and away you go. I dont believe it should require a full restore (i could be wrong).

As i am aware, the process is, that when you first got your phones IMEI, it was listed in apples servers as "locked to telstra". When you request unlocking from telstra, they send off a request to apple who then move you IMEI to the "unlocked" status on their servers, so when you sync again, it see's your IMEI is not locked, and therefor removes the locking from your phone.

Disclaimer: All my knowlege is based on reading up, not actually unlocking as of yet.

Cheers

I tried it with my nextG sim and it is still not accepting foreign sims, even though Telstra say it is unlocked. Restored the iphone about 5 times to no avail. To me it seems the unlock may not have been successful on telstra/apples end ..?

Speaking to telstra about this is horrible - as they continue to try and put me through to apple iphone support - which clearly states on the opening recorded message - that any inquiries that aren't based on simple functionality - such as an unlocking issue - should be referred straight to the carrier ... So it keeps going around in Circles.....

Anyone have any advice ?

Im going to attempt this on another machine tonight - hopefully that does the trick....

try an update?