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 Cant get email to send 
 
 
  #1 (permalink)  
Old 23-07-2008, 09:22 AM
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Cant get email to send

Howdy all. I have a tpg email account. When I plug my new iphone in it sync from what i can see all my email settings from mac mail. It recieves email beautifully but wont let me send any. I have tried replying and sending new emails all to no evail. Does anyone have any ideas or suggestions.
BTW love the phone though.
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Old 23-07-2008, 09:31 AM
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I am guessing you mean you cannot send an email when on the road via 3G network.

It's due to the outgoing smtp server rejecting you, setup on your mac to use an gmail smtp outgoing server (and then authenticate to said smtp gmail server using your gmail account) then you will be able to send email from any network provider as long as you have authenticated to the smtp server.
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Old 23-07-2008, 09:54 AM
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OK.... LOL that sound simple Mmmmm
Ihave changed the smtp settings in my outgoing account on the phone. It worked fine when I was the house wireless network. Everything was sent. Now as you say I am back on the 3g internet and yes again it wont send only receive.

ps does this mean all email will be sent saying its a gmail account and not the home one (i.e tpg)
Can i not set it up so it is sent from the home email address? sorry for all the Qs, its all quite new to me.
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Old 23-07-2008, 10:00 AM
I'll need it by Wednesday...

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Alternatively enable outgoing-mail authentication on your TPG server (if they support it), or use your Mobile provider's outgoing SMTP server.
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Old 23-07-2008, 10:09 AM
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Quote:
Originally Posted by flyboyoz View Post
OK.... LOL that sound simple Mmmmm
Ihave changed the smtp settings in my outgoing account on the phone. It worked fine when I was the house wireless network. Everything was sent. Now as you say I am back on the 3g internet and yes again it wont send only receive.

ps does this mean all email will be sent saying its a gmail account and not the home one (i.e tpg)
Can i not set it up so it is sent from the home email address? sorry for all the Qs, its all quite new to me.
I am telling you to use an smtp server that requires authentication, as then it will be enabled to relay from anyone who authenticates, thus getting around the issue of trying to use tpg smtp server from an ip address that they see as you not being a tpg customer.

As posted said above, if tpg smtp can be authenticated against, then do that. But I suspect it won't most ISP's do not provide an smtp server that does this.

Best and quickest method is to use gmails smtp server, which requires authentication. But don't change the incoming mail server and/or your email address used when sending email.

ie.

I can use my own domains pop mail server to collect email for bob@domain.com from host pop.domain.com.

But when I send my email, it will still say sent from bob@domain.com, but I want to use the smtp server smtp.gmail.com which I authenticate against using my gmail userid and password. This way I can be connected to 3G network and/or any wireless network I find and still send emails without issue.
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Old 23-07-2008, 10:15 AM
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OK thanks for the help. I will admitsounds a little hard with a non tech like myself.
I actually already have a Gmail account. So with that in mind how do i authenticate? Thats the bit that has got me. And once I have dont that did you say emails outgoing will say from whoever@gmail or will it say whoever@tpg?
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Old 23-07-2008, 10:20 AM
I'll need it by Wednesday...

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flyboyoz, who is your iPhone with - Telstra, Optus, Vodafone or 3?
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Old 23-07-2008, 10:39 AM
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with 3. I bought from telstra and paid the unlock. Is working fine on 3. and as i said receiving email fine also. I have checked as I said and when on the home wireless network its fine. Just when on the 3 3g network I have no luck.

I wanna send email.....lol
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  #9 (permalink)  
Old 23-07-2008, 10:42 AM
I'll need it by Wednesday...

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Use smtp.three.com.au as your outgoing mail server with no authentication.
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Old 23-07-2008, 12:20 PM
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have tried the smtp.three.com.au thing and still not working?
can gmail go though the mac mail on my PC?
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  #11 (permalink)  
Old 23-07-2008, 05:02 PM
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Settings > Mail, Contacts, Calendars > Your Email Account > Outgoing Mail Server (SMTP) > Primary Server

What does it say there? Is it ON?

What "Other SMTP Servers" do you have?
Your ISP?
Your 3 SMTP?

If not, Add Server...

If you have multiple email accounts set up on the iPhone (look in Settings > Mail, Contacts, Calendars > Your Email Accounts

Then set each Primary Server, corresponding to that email account.

For example,
If you have Gmail on the iPhone, use smtp.gmail.com as the Primary Server for Gmail.

If you have your ISP email on the iPhone, use your ISP's SMTP server.

If they are not listed, add them.
Also as purana said, authenticate! That means putting a username and password in, even if it says "optional".

Hope that helps, otherwise, configure it on the Mac side inside Mail.app and then re-sync your iPhone, so that the settings match the Mac.

Good luck,
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  #12 (permalink)  
Old 23-07-2008, 06:16 PM
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Sometimes the iPhone 3G plays up with mysterious network and other problems. Try a reboot first up and see if that solves the problem. When I setup my push email, it didn't work for hours while I tried all kinds of settings. A reboot sorted it all out.
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  #13 (permalink)  
Old 25-07-2008, 12:28 PM
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Quote:
Originally Posted by purana View Post
I am telling you to use an smtp server that requires authentication, as then it will be enabled to relay from anyone who authenticates, thus getting around the issue of trying to use tpg smtp server from an ip address that they see as you not being a tpg customer.

As posted said above, if tpg smtp can be authenticated against, then do that. But I suspect it won't most ISP's do not provide an smtp server that does this.

Best and quickest method is to use gmails smtp server, which requires authentication. But don't change the incoming mail server and/or your email address used when sending email.

ie.

I can use my own domains pop mail server to collect email for bob@domain.com from host pop.domain.com.

But when I send my email, it will still say sent from bob@domain.com, but I want to use the smtp server smtp.gmail.com which I authenticate against using my gmail userid and password. This way I can be connected to 3G network and/or any wireless network I find and still send emails without issue.

I just set my internode email up to use gmail smtp and it worked, however it shows as being sent from my gmail address, but with my internode name ie Nige (xxxxx@gmail.com)
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  #14 (permalink)  
Old 29-07-2008, 10:36 AM
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Hello.
I tried Huy's instructions, I tried to send a test email.
The progress completed bar went right across then it comes up with
Cannot send Mail.
The sender address was invalid.
(extra info, I am with Optus, and trying to use my gmail account with mail app)
I used the manual IMAP settings from google and not the easy click on google logo way..
I do not use mail on my mac, so i cannot change the settings there and re-sync..
I seem to be able to receive email still but still cannot send..
Should I be using the Optus smtp settings? So far I have primary set to gmail and secondary turned on which is the Optus. I also tried manually entering in settings for gmail to go below the Optus. But then it didn't really work at all, it didn't have my gmail folders etc.
Please help.

Solved: I just deleted the account and click on the usual gmail logo to set it up the easy way.
Is the automatic clicking on gmail logo in add account way IMAP?
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Last edited by SilverJ; 29-07-2008 at 11:19 AM.
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Old 29-07-2008, 11:25 PM
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Hi,

Firstly I am an absolute novice with the language you guys have used in this thread... but it was a fun read anyway.

I fixed my mail "not being sent" by being brave and having a crack! I have a netspace account.

1. Settings > Mail,Contacts > Calendars

2. yourname@netspace.net.au (the first one!)

3. Outgoing Mail Server

4. Primary Server (hit this) = mail@netspace.net.au

5. Turn it ON - mail@netspace.net.au - username (enter yours) - Password (enter yours) - Use SSL = OFF

6. Server Port = 25 (I didn't set that)


Have a go... it worked for me!

I hope this works for you as I know how frustrating this can be.

Tony
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