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Old 25-02-2008, 09:10 PM
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Group: Registered Users
virgin edge
it seems the past 2 days my virgin internet service is not woking at all.

it has worked perfect the past 5 months.. but now.. out of the blue it just wont work in anyway.

The APN is still "VirginInternet"

Anytime i try to access E-mail or anything i get

"could not activate EDGE: You are not subscribed to EDGE"

Any ideas..
Been on hold to virgin for 1 and a half hours now..

Useless.
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Old 25-02-2008, 09:17 PM
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Location: Melbourne
Maybe try restoring your firmware to see if you still have the issue?
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Old 25-02-2008, 09:21 PM
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Quote:
Originally Posted by Proficient View Post
Been on hold to virgin for 1 and a half hours now..

Useless.
Gotta love that customer service. It gets worse and worse. Good luck with it.
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Old 25-02-2008, 09:22 PM
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Group: Member
Location: Sydney
Quote:
Originally Posted by Proficient View Post
it seems the past 2 days my virgin internet service is not woking at all.

it has worked perfect the past 5 months.. but now.. out of the blue it just wont work in anyway.

The APN is still "VirginInternet"

Anytime i try to access E-mail or anything i get

"could not activate EDGE: You are not subscribed to EDGE"

Any ideas..
Been on hold to virgin for 1 and a half hours now..

Useless.
Try "internet" only
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Old 25-02-2008, 09:24 PM
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is there a way to do this without losing all my contact/phone setup?
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Old 25-02-2008, 09:32 PM
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Location: Sydney
Quote:
Originally Posted by Proficient View Post
is there a way to do this without losing all my contact/phone setup?
Go to settings, general, network,edge, APN change from Virgininternet to internet. You have nothing to lose if it does not work change back and stay on hold
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Old 25-02-2008, 09:35 PM
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Oh wow, "internet" works.

any reason why "VirginInternet" stopped and "internet" works..

friggen wierd.

oh and i got through
1 hour27 minutes wait time.
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Old 25-02-2008, 09:45 PM
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mine is 'virgininternet' and works fine.

Try losing the capital V ?
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Old 25-02-2008, 09:55 PM
Addicted to anything made by Apple

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Location: Melbourne
Mines still VirginInternet and its working fine... strange
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