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 Telstra announces better Data plans 
 
 
  #91 (permalink)  
Old 02-08-2008, 01:06 PM
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Quote:
Originally Posted by dotnet View Post
Is that so?



See, this is not the case, according to Telstra. The data included in iPhone plans is always charged at the pay-as-you-rate, regardless of whether or not you buy a browsing pack. Hence, the $10 included data do not suddenly turn into something valuable when you get a browsing pack.

I was told this by the Telstra person at the Apple store when I bought an iPhone for my wife, and it was confirmed to me over the phone. I had originally assumed that the data included with iPhone plans was taken at whatever excess use charge your browsing pack dictates. I was told that this isn't the case.
Jeez, Steffen, how many times do we need to do this? We're not fundamentally in disagreement, just on the details

Don't take my word for it - look at this site:
Apple iPhone3G Pricing - Telstra

For ease of reference, I'll quote a couple of examples here:

Quote:
iPhone 3G 8GB $70 Package $59 Upfront
Package includes FREE Wi-Fi at Telstra Hot Spots, $60 Phone Plan for iPhone & a $10 Browsing Pack
$60 Phone Plan for iPhone for 24 months gives you $50 to spend on eligible voice, messaging and text every month
$10 worth of eligible data from your Phone Plan for iPhone & a $10 Browsing Pack gives you a total of 170 MB of data every month
Choose the My Hour Bonus Option on your Phone Plan for iPhone & get up to 1860 minutes of bonus talk time to eligible numbers during your chosen hour

iPhone 3G 8GB $40 Package $279 Upfront
Package includes FREE Wi-Fi at Telstra Hot Spots, $30 Phone Plan for iPhone & a $10 Browsing Pack
$30 Phone Plan for iPhone for 24 months gives you $25 to spend on eligible voice, messaging and text every month
$5 worth of eligible data from your Phone Plan for iPhone & a $10 Browsing Pack gives you a total of 160 MB of data every month
Choose the My Hour Bonus Option on your Phone Plan for iPhone & get up to 1860 minutes of bonus talk time to eligible numbers during your chosen hour
Doing the relatively simple maths, your $10 data pack is getting you 150MB - so the extra $5 and $10 from your included data is clearly getting you 10MB and 20MB, respectively. If they were being charged at the PAYG rate, the data allowances would only be 155MB and 160MB, as you said.

Now, you can take the word of your Telstra person, or what's written clearly on Telstra's website by Telstra itself. I imagine you'd be contracting on Telstra's terms, so I'm not sure whether you can say that the Telstra person's advice is necessarily definitive proof of what they're doing (and we all know how reliable some telco staff can be ).

FWIW, I sat down with a Telstra person at [T]Life to work it out under the old system (as anachronistic as it was to get to 93MB ($29/80MB + $5) and 107MB ($19/80MB + $10)), and have to conclude that they ditched the old system for what we've now both (in a roundabout way) described - which, in either case, is a real shame.
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Last edited by OziMac; 02-08-2008 at 04:26 PM.
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  #92 (permalink)  
Old 03-08-2008, 04:16 AM
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Quote:
Originally Posted by OziMac View Post
Jeez, Steffen, how many times do we need to do this? We're not fundamentally in disagreement, just on the details
Have we done this before? If so, I've forgotten all about it. Anyway, it seems to come down to us receiving different signals from various sources in Telstra. The web site has a lot of weight though, in comparison to verbal statements by highly trained staff, or even the Telstra people I've been talking to...

Obviously, I would very much prefer you to be right on this. At the moment I'm taking the defensive stance and assume the worst.

It would be really cool if the handful of Telstra people on this forum could clarify this once and for all.

Cheers
Steffen.
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  #93 (permalink)  
Old 03-08-2008, 05:40 AM
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Quote:
Originally Posted by markpalavra View Post

Besides Tassie what other areas does Telstra have supreme coverage over other carriers?
I am beginning to wonder whether NextG/Telstra have superior coverage, in any case... yesterday I was out in the sticks of the Myall Lakes National Park with a friend, quite a way from any town, and she had 3 bars of reception on her Optus phone, and I had *none* on my NextG phone (I had dropped the SIM into the NextG phone instead of having it in the iphone, thinking that reception might be better... wrong!)
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  #94 (permalink)  
Old 03-08-2008, 04:50 PM
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Quote:
Originally Posted by leon View Post
I might have missed this in the thread, but can I purchase one of these data packs to use with my 1st Gen phone and use EDGE, or are they only available to people on an iPhone 3G plan.
Just had the $10 150MB data pack added to my 1st Gen iPhone. Took 90 minutes for the chick at T-life to add this to my account!!!!! I thought it would be a simply check box, but no.
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  #95 (permalink)  
Old 03-08-2008, 05:01 PM
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Had a 1st gen iPhone so waited a few weeks to get mine. Got the $69 16gb Telstra plan today with a $29 data pack, so 470mb of data is not too bad. More worried about using up all the phone credit than using up the data to be honest.

Plus it looks like I might make a small profit on my 1st gen phone on eBay.
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  #96 (permalink)  
Old 03-08-2008, 09:56 PM
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Quote:
Originally Posted by edward_h View Post
Got the $69 16gb Telstra plan today with a $29 data pack, so 470mb of data is not too bad.
Eh??

How did you work this out? I thought the $29 data pack provided 300MB data per month.
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  #97 (permalink)  
Old 04-08-2008, 04:41 PM
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Quote:
Originally Posted by Aladdin View Post
Eh??

How did you work this out? I thought the $29 data pack provided 300MB data per month.
The $69 plan includes 170mb of data.
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  #98 (permalink)  
Old 04-08-2008, 05:59 PM
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Quote:
Originally Posted by edward_h View Post
The $69 plan includes 170mb of data.
uh?
which plan?
and it includes how much data?
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  #99 (permalink)  
Old 04-08-2008, 06:10 PM
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Quote:
Originally Posted by DJY View Post
uh?
which plan?
and it includes how much data?
Sorry was getting confused with the $70 plan, $60 plan here with $10 included data (150mb) Apple iPhone3G Pricing - Telstra
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  #100 (permalink)  
Old 04-08-2008, 06:43 PM
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I have a First Gen iPhone and am thinking of moving over to a Telstra plan for the Edge speeds and coverage.

I have one question about this whole data browse packs on Telstra.

Do these data packs take credit out of your included credit on your plan or are they in addition to your plan costs?
i.e. If I am on a $20 plan and then choose the $10/150MB data addon.

Will that mean I will pay $30 at end of month or will the $10 come out of my included credit and leave me with $10 for calls and sms? So only pay $20 for the month?
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  #101 (permalink)  
Old 05-08-2008, 01:52 AM
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It's an add-on... you will pay $20 for the phone service, and $10 for the data. $30 total.
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  #102 (permalink)  
Old 07-08-2008, 09:21 PM
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This might seam stupid. But how can i check how much data ive actually used with Telstra?

I use a sim on my Plan and a Pre-Paid sim when i need to, so the iPhone usage meter wont be very gud for acuracy.

I signed up for telstra online and it only shows the home-phone bill?

(P.S im 16 so its all under mums name)

Thanks (and sorry if in the wrong place)
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  #103 (permalink)  
Old 08-08-2008, 06:06 AM
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Quote:
Originally Posted by coolkid092 View Post
This might seam stupid. But how can i check how much data ive actually used with Telstra?
You can either check on line
https://es.telstra.com/MyDataUsage/datausage.jsp
(need to have a Telstra online log in... and the first time add your mobile number in to this screen.

or via your iPhone
Settings / Phone / Telstra Services / BIgpond Mobile for iPhone
then scroll down the webpage it loads to My Account
and voila "Data Usage Snapshot
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  #104 (permalink)  
Old 08-08-2008, 07:20 AM
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I just got a txt from Telstra saying I have gone over my 20mb by 112%. I thought, for one, they were meant to send a message when I was at 80%, and that the plans got increased? :/
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  #105 (permalink)  
Old 08-08-2008, 07:37 AM
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Quote:
Originally Posted by DJY View Post
You can either check on line
https://es.telstra.com/MyDataUsage/datausage.jsp
(need to have a Telstra online log in... and the first time add your mobile number in to this screen.

or via your iPhone
Settings / Phone / Telstra Services / BIgpond Mobile for iPhone
then scroll down the webpage it loads to My Account
and voila "Data Usage Snapshot
Is the use of these telstra services free from the iphone? I'm sure its written somewhere in my contract but yeh, help appreciated
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