did you do a restore? the suggestion is that if you restore, the carrier update will be applied. but not if you straight upgrade.

lol@kevin - beat me to it!

Yes I did a restore, not update.

i think you have the same, original carrier update that we all have.
i don't believe that optus have actually issued a "new" carrier update today.

of course this is just a guess, but i'm fairly confident, given that these "carrier update failed" things are happening all over the world.

Hi Vandooza.
Im Carl from the Apple forums.
Could you please update me with the latest info. and give me the number to call!
Thank you soooo much! =]

Hi Carl.

Sorry to hear that a replacement iPhone didn't solve your reception issues.

We are trying to get everyone with problems to contact the following -

________________________________
*NEW APPLE CONTACT NUMBER!*

REPORT THESE ISSUES TO -

Optus iPhone Tech support - 133 713
Apple Australia - 1300321456, listen to the voice prompts, there is a silent option, dial 8. Enter extension 40109. Speak with Chris.

Thanks guys!

Well i got a replacement iPhone today which you'd know if you've been following me on the Apple forums and unfortunately there has been noooo change what so ever!
i have given Apple 10 days - If reception doesn't improve within 10 days i'm going to return it and replace it again...
I guess its fair to say - it's a never ending battle... =[
Hope everyone's well... =]

Hey V.
Ill do it tomorrow...
Out of interest how many people have rang this guy?
i don't mean to be mean or rude - but i think that if we flood him with calls he will eventually have to do something to everyone...
Maybe just a quick tip..
Don't tell him which site we've entered this info. on just incase he contacts the forum creator and forces them to delete the forum =[
Enjoy... =]

a couple of people within apple australia are already aware of this thread. we have been forwarding them results of a survey, of which over 100 people have done.

i figure if you can at least call someone who has heard of this issue then it may help to a degree. every time i have called apple claimed that it "was the first time they have heard of this issue."

not sure how many people have called him, but you certainly won't be the first!

OK just updated to 2.0.1 and getting this an error:

0xE8000001

Also listed HERE.

Pissed off now.

as long as your phone is still working, i dont think this failed carrier update actually matters.

i think it's just post 2.0.1 weirdness.

I hope so ... well it still syncs OK ... so not biggy.

No signal difference by the way.

This voice recognition system Optus has is as deaf as the Lara at Vodafone was! I wonder if they are sisters?

I've tried calling that Tech Support number a couple of times this morning. I can't get it to send me to the right areas. Does anyone have a failsafe set of words to say to the questions to get through. At the moment, all I say is "iPhone" and "other issues" andI'm currently waiting for Small Business Sales to answer..... sigh....

lol i know your pain, on average i have to go through that voice recognition stuff about 3-4 times before getting the directed the right way.

i'm not sure if there is any magic word to say, tried swearing which works on some voice operated things, but not for optus'.

I think my reception at home is actually worse under 2.0.1, I was sometimes getting three before but last night I rarely had more than one, though actual call quality was fine. City I'm getting between 3/5 bars average today.

To get through to Optus support for the iPhone, call 13 37 13. Then when asked what the call is for out of mobile, home phone etc etc. Say MOBILE, the when prompted to say what your calling for, simply say FAULT. That has got me directly through the past 5 times I have called them to iPhone support.

Good luck!!!!

PS...Spoke to a different tech each time and non of them were away of this reception issue amazingly. My Calls were made on Monday.