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14-07-2008, 09:53 PM
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Member
Group: Member
Location: Melbourne
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Checking Optus Usage?
Does anyone know how to check your optus usage on ur iphone? 
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Current property: C2D 2.4GHz iMac CD 2.0GHz MacBook Pro 1T Time Capsule 4gb iPod Nano 16gb iPhone3G White |
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14-07-2008, 10:19 PM
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Regular
Group: Regulars
Location: Sydney, Australia
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You can check your data usage in the settings of the iPhone. Settings -> General -> Data Usage or something like that.
I'm interested in knowing how much I've used up in calls. Anyone know hwo to check this?
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14-07-2008, 10:25 PM
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Regular
Group: Regulars
Location: Melbourne and Brisbane Australia
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it also shows total call times under the data usage.
If you know your billing date (Vodafone give you that in myvodafone and I assume Optus). On that date you just rest all under data usage.
Interestingly so far my phone has more usage recorded than Vodafone does. Not sure what could be causing that, unless there is some free stuff on Voda.
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14-07-2008, 10:28 PM
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Regular
Group: Regulars
Location: Canberra
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Quote:
Originally Posted by bunkey
I'm interested in knowing how much I've used up in calls. Anyone know hwo to check this?
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AFAIK live billing is not offered by Optus, and as such there is no way to see how much of your call allowance you have used up.
Again, I asked about this when ordering my iPhone and the guy on the phone told me that Optus were looking at implementing a live billing system "soon" but he did not offer any specific dates or details. |
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14-07-2008, 10:29 PM
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Member
Group: Member
Location: newcastle
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It also adds peoples calls to you on the usage metre aswell i think
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14-07-2008, 10:55 PM
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Regular
Group: Regulars
Location: An Airport, Somewhere
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Quote:
Originally Posted by lukeee
It also adds peoples calls to you on the usage metre aswell i think
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Not so. It's 'Cellular Network Data' not voice calls. It's data only.
__________________
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14-07-2008, 10:56 PM
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Regular
Group: Regulars
Location: Sydney
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Quote:
Originally Posted by drewbles
Not so. It's 'Cellular Network Data' not voice calls. It's data only.
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I think hes talking about the talk time usage. Its both phone out and phone in talk time. So you cant use that as guide for how much of your call credit you've used. |
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15-07-2008, 06:48 AM
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Regular
Group: Regulars
Location: Sydney, Australia.
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Well, I have linked my iPhone account to Optus' live billing system. It appears to be both for Plan and Caps, and prepaid for that matter. (That is, there is an option that cap uses can use: usage alerts that I can't on a Yes! customer).
When I log in it says:
"This service will be temporarily unavailable while account setup is in progress. Please try again later."
__________________
| eMac G4.Leopard | iMac G3.Tiger | 4G iPod Photo | 16GB iPhone 3G |
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15-07-2008, 08:08 AM
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Regular
Group: Regulars
Location: not from this world.
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Quote:
Originally Posted by Holden Caulfield
AFAIK live billing is not offered by Optus, and as such there is no way to see how much of your call allowance you have used up.
Again, I asked about this when ordering my iPhone and the guy on the phone told me that Optus were looking at implementing a live billing system "soon" but he did not offer any specific dates or details.
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Well, thats a lie. I have signed up to it. After voda stuffed me around. I went to optus, and before I singed up I asked if I can track my cap and they said yes just sign up for live billing. |
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15-07-2008, 08:13 AM
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Regular
Group: Regulars
Location: Sydney, Australia
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Okay - I have set up my account with Optus online and clicked "My Usage" and it lets me see how much of my credit I have used. Interestingly, it lists the times I have used the internet.... and is charging me for it!!!
I downloaded 1474kb of data and they charged me $0.46. Um, something is wrong there for sure. Isn't the first month free? I'm on the $79 cap!
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15-07-2008, 08:27 AM
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Regular
Group: Regulars
Location: Sydney, Australia
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Okay - just spoke to customer care - they saythe usage is NOT indicative of the bill. The usage shows the raw amount as it would be charged, then the billing system "works its magic" where they apply the cap rates, etc.
PHEW!
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15-07-2008, 08:56 AM
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Regular
Group: Regulars
Location: Canberra
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Quote:
Originally Posted by Ecto1
Well, thats a lie. I have signed up to it. After voda stuffed me around. I went to optus, and before I singed up I asked if I can track my cap and they said yes just sign up for live billing.
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15-07-2008, 09:09 AM
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Member
Group: Member
Location: Sydney
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Quote:
Originally Posted by bunkey
Okay - I have set up my account with Optus online and clicked "My Usage" and it lets me see how much of my credit I have used. Interestingly, it lists the times I have used the internet.... and is charging me for it!!!
I downloaded 1474kb of data and they charged me $0.46. Um, something is wrong there for sure. Isn't the first month free? I'm on the $79 cap!
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Hi, so for sure you can check your usage on your iPhone Cap plan?
How do you set it up when you dont have the billing information? I tried to set it up but wasnt able to complete it cus i do not have a billing number?!?
Thanks |
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15-07-2008, 09:12 AM
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Regular
Group: Regulars
Location: Adelaide
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how did you get your account number for signing up?
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15-07-2008, 09:20 AM
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Regular
Group: Regulars
Location: Sydney, Australia
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When you sign up with Optus they should give you a username and password. You can log into Optus online with that and "manage your account". When you log in, you need to actually tell it you have a mobile phone and link that account with your Optus online account. You'll need your billing account number - call customer service and ask them and they'll give it to you. 
I set mine up yesterday and wasn't able to immediately check how much credit I had used... but this morning it shows me what calls I made, how long they went for, what it cost, etc. |
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