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 Checking Optus Usage? 
 
 
  #136 (permalink)  
Old 27-08-2008, 04:39 PM
An Internet acquaintance

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Quote:
Originally Posted by WindowsVista View Post
I MAY have found a temporary fix!! If you are getting any error like: "Account setup is in progress resulting in this service being temporarily unavailable. Please try again later."
Then:

Try another browser!!

I use IE and was constantly getting this error. To my suprise, I launch Safari on my PC, and boom! IT WORKS!!
Wow - weird, very weird!!
Give it a go and let us know how you go!!
On the Latest Posts Spy page your post came up at
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I MAY have found a temporary fix!! If you are getting any error like: "Account setup is in progress resulting in this service being temporarily unavailable. Please try again later." Then: Try... (7,534 views, 134 replies)
----
I was so hoping that your advice was going to be "Then: Try again later!"

alas, I was disappointed. but it gave me a chuckle
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  #137 (permalink)  
Old 27-08-2008, 04:41 PM
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Mine does not show up in either Firefox or Safari. Clicking the update button, despite the error message appearing, works for me.
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  #138 (permalink)  
Old 27-08-2008, 10:22 PM
wtf rofl ftw lollerskates

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Location: Melbourne


Just received email from Optus- sorry if something like this has been posted already...

"Unfortunately we do not have the facilities to check usage via the MyZoo webpage. You can check 3g internet usage via the phone. Please ensure that you reset this at the start of your billing month or the data wouldn't be accurate."
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  #139 (permalink)  
Old 28-08-2008, 09:29 AM
Regular

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Location: Sydney, Australia


Even though I have called multiple times I still get the following message:

"Account setup is in progress resulting in this service being temporarily unavailable. Please try again later."

I tried putting in dates and clicking update, but I do not have options for the usage type. I am not interested in data at all but the way it displays it is useless and I know I'll never approach my 700mb anyway. I can't believe it shows each individual sms and data usage and calls all over 40 pages.. That is showing 25 per page too. On Virgin I logged in it said, you have spent this much of your $500 cap and used this much data. The end, quick and simple. I'm glad to see people are complaining loudly about this issue and think I will try and get in contact with the guy from Whirlpool who is compiling a report to submit to Optus.
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  #140 (permalink)  
Old 02-01-2009, 11:12 PM
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Hey ive only just sined up to optus on a plan n i was wonderin if there was any way to check how much of my cap ive used.. so i dont go over?
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  #141 (permalink)  
Old 02-01-2009, 11:19 PM
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Quote:
Originally Posted by rach View Post
Hey ive only just sined up to optus on a plan n i was wonderin if there was any way to check how much of my cap ive used.. so i dont go over?
Nope!
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  #142 (permalink)  
Old 02-01-2009, 11:26 PM
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Damn!!!!

R U SURE lol????

Last edited by tcn33; 03-01-2009 at 07:00 AM. Reason: merge posts
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  #143 (permalink)  
Old 03-01-2009, 12:07 AM
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You can log in and see what calls and text you have made, but it's all 'raw data', so there is no way to tell if the call was charged at peak or off peak etc, and you would need to add the calls up manually.

So even if you took the time to try and figure it out, not knowing the call cost wont get you anywhere.

I miss '3's' usage monitor :-(
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  #144 (permalink)  
Old 03-01-2009, 07:53 AM
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Did anyone's optus data usage (on peak) mysteriously go down to about 10% of what it said yesterday?
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  #145 (permalink)  
Old 03-01-2009, 08:16 AM
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Quote:
Originally Posted by chaosboi View Post
You can log in and see what calls and text you have made, but it's all 'raw data', so there is no way to tell if the call was charged at peak or off peak etc, and you would need to add the calls up manually.

So even if you took the time to try and figure it out, not knowing the call cost wont get you anywhere.

(
Well thats completely different to what I get/see when I look online at my usage.

Optus usage meter is FANTASTIC.
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  #146 (permalink)  
Old 03-01-2009, 08:27 AM
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Quote:
Originally Posted by Narooma View Post
Well thats completely different to what I get/see when I look online at my usage.

Optus usage meter is FANTASTIC.
Can you post a screen shot please?

Maybe they are updating some accounts??
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  #147 (permalink)  
Old 03-01-2009, 08:33 AM
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Quote:
Originally Posted by chaosboi View Post
Can you post a screen shot please?
Sorry no, that's way to much information to post on a forum.

It's totally detailed - Destination - Description - Rate/Type - Min:Sec/Kb - Amount


I can make a call and instantly I can refresh my usage page and it shows up.

It's an awesome tool that I use daily for my wifes and my iPhone.
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  #148 (permalink)  
Old 03-01-2009, 08:45 AM
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Quote:
Originally Posted by Narooma View Post
Sorry no, that's way to much information to post on a forum.

It's totally detailed - Destination - Description - Rate/Type - Min:Sec/Kb - Amount

\
I get this, but there is no way to see how much of your cap you have used, unless mine is different.
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  #149 (permalink)  
Old 03-01-2009, 08:51 AM
Member

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Location: Australia


Quote:
Originally Posted by chaosboi View Post
I get this, but there is no way to see how much of your cap you have used, unless mine is different.
You don't have a Total Charges?
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  #150 (permalink)  
Old 03-01-2009, 09:29 AM
Supreme Overload (TM)

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Location: Melbourne


I have two iPhones on my account with Optus - one on a Business Cap, one on a Business Yes plan.

The Business Cap usage meter works fine. But for the last month or so, the Business Yes usage meter has perpetually been in 'Account Setup' mode. I can force some raw data by updating the page, but can't view charges by category (and thereby work out how much in data charges to exclude). Have to do it manually by copying each of 17 pages of results into Excel.

I've been pretty patient with Optus, and they've mostly been okay, but they have some serious problems to address - something as simple as a usage meter shouldn't have to be fixed repeatedly every other month.
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