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 Three + iPhone (questions) 
 
 
  #46 (permalink)  
Old 11-06-2008, 02:57 PM
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Quote:
Originally Posted by verruckt View Post
haha nice one sox11.. be sure to post it here! I am thinking I should just call twice a day until July 11... im bound to get someone else who slips up and releases info they are not meant to??
then they will probably start why not asking for your details but ...no we dont' have the iphone yet

plus i'm not sure if i am legally allowed to record and not get permission to post it....
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  #47 (permalink)  
Old 11-06-2008, 03:00 PM
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Originally Posted by sox11 View Post
then they will probably start why not asking for your details but ...no we dont' have the iphone yet

plus i'm not sure if i am legally allowed to record and not get permission to post it....
The short version is that you can record the call if the other party consents to it being recorded (or you have a warrant for a phone tap ).
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  #48 (permalink)  
Old 11-06-2008, 03:09 PM
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Originally Posted by sox11 View Post
yer i am pretty sure she had no idea what she was talking about. unfortunately this happens in this area just like retail...i know as i work in retail first hand and heard so of the most outrageous crap people spill. Either she heard wrong or she is going by rumors who knows
Not that words are worth much but I will add my two cents - just phoned 3 and they confirmed that they will be releasing iphone plans in the next few months. He seemed quite definate about it, for what that is worth and confirmed that their release will be accompanied by the usual advertising and internet coverage.

Given that 3 will lose alot of customers by not having the iphone, I just can't believe that they won't have it - it would be corporate suicide not to offer the latest in mobile technology.

Anyhow, time will tell - stranger things have happened
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  #49 (permalink)  
Old 11-06-2008, 03:20 PM
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i guess they didn't think they were going to be getting a flood of calls why they're not getting it...because the fact that they are saying that they are means that they might being trying to stop the "rats jumping the sinking ship"

we should have a tally of people called and the responses they have gotten, and find the average response
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  #50 (permalink)  
Old 11-06-2008, 03:21 PM
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Originally Posted by NeoRicen View Post
Perhaps someone should ring and ask to speak to a supervisor and ask if they've told their phone people to say such things. My guess is that the Phone people are just poorly informed and assuming they'll get the phone.
I think this is all BS. I rang them yesterday and today and they have both said the same thing "we have no plans to sell the iPhone at the moment, but we have noted your interest and will notify you if it becomes available on 3".
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  #51 (permalink)  
Old 11-06-2008, 03:24 PM
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I rang spoke to a 'maya' who confirmed 3 in Australia will be releasing the iPhone but dates are yet to be confirmed.
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  #52 (permalink)  
Old 11-06-2008, 03:25 PM
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Originally Posted by dminieri View Post
I think this is all BS. I rang them yesterday and today and they have both said the same thing "we have no plans to sell the iPhone at the moment, but we have noted your interest and will notify you if it becomes available on 3".
i'm going to say that different departments have been told different things...i'm going to give them a couple of more days then i'll call or i might pop into my 3 store at garden city
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  #53 (permalink)  
Old 11-06-2008, 03:26 PM
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Originally Posted by mechcon View Post
I'll put a $50 bet down that it will be locked to that carrier if you get it from them directly i.e. their stores... Watch these words. Having said that, I'll probably get a prepaid iPhone from one of those two carriers, and then unlock it..

On the other hand, if either will offer unlimited data, I'll leave Three in an instant! :P
Agreed, it will be locked to a carrier and will cost to unlock. Unless the Dev Team does something (which for sure they will) and then we simply buy the prepaid version then hack and end of story.


Quote:
Originally Posted by remigi View Post
I said can i get it from optus outright and unlock it, he said yes and it will work however currently they only know it will work for Calls and text messaging but items such as planet three, picture messaging and mobile internet will not work yet becuase the settings arnt in the software. and i went ah ok (when i heard mms i was like :O hmmmm mayb he does know more)
That rep musta been smoking something serious! Planet 3 is based on the APN you enter for the handset. In iPhone set the APN to '3services' and point Safari to http://three.net.au (the default Planet 3 homepage) and almost all services will work. Of course things such as the Planet 3 version of MSN won't work as they are a downloadable Java app. Mobile Internet will work fine, either subscribe to X-Series or a data pack and you will be able to browse using the '3services' APN. MMS will never work without the support of Apple. To suggest otherwise is quite silly.

EDIT: The only people that would know anything would be Head Office in Sydney (the number is on the net if you have a look around) or speak to the call centre in Brisbane. I highly doubt that the standard customer support will have reliable information about iPhone.
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  #54 (permalink)  
Old 11-06-2008, 03:30 PM
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I went into the Norwood 3 Store this morning to enquire about a handset upgrade, just in case the iPhone comes to 3. I still have 7 months to go before I can upgrade. No iPhone for me (yet)

The guy I spoke to didn't know anything about the iPhone, by the way. Can't say I really expected him to.
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  #55 (permalink)  
Old 11-06-2008, 03:33 PM
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I don't really know how this works, but is it at all possible that when people are ringing the call centre (which I assume is in India based on the accents of the people who answer whenever I call) they are speaking with call centre workers who take calls from all of 3's customers worlwide? And that perhaps the people are getting confused as 3 indeed are releasing the iPhone in Hong Kong and Macau.
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  #56 (permalink)  
Old 11-06-2008, 03:36 PM
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Originally Posted by Bethro View Post
I don't really know how this works, but is it at all possible that when people are ringing the call centre (which I assume is in India based on the accents of the people who answer whenever I call) they are speaking with call centre workers who take calls from all of 3's customers worlwide? And that perhaps the people are getting confused as 3 indeed are releasing the iPhone in Hong Kong and Macau.
i'm not sure. i've called a couple of times and i have reached an Indian based center...but i have heard they have a call center in Melbourne i could be wrong
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  #57 (permalink)  
Old 11-06-2008, 03:41 PM
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just think they could pimp the iphone on big brother....
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  #58 (permalink)  
Old 11-06-2008, 03:53 PM
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Folks, stop wasting your time with the monkeys at the phone stores, they don't know shit. END OF STORY.

Ask for the store manager, and there may be a 30% chance that he/she will know. YEESH!

In fact.. it's probably best to just sit back and wait.. the call centres, and stores... and even we.. (unless we work for mobile phone magazines/telcos in the offices as opposed to the cubicles) as consumers.. don't know ANYTHING till Apple releases the phone..

so water your plants, spend time with your friends/partners, and stop thinking about the iPhone.. I myself have even come to that conclusion..

The iPhone will be coming.. now that we have an official date.. lets get over it
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  #59 (permalink)  
Old 11-06-2008, 04:01 PM
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....well i do have that exam i should be studying for....
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  #60 (permalink)  
Old 11-06-2008, 04:33 PM
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Originally Posted by mechcon View Post
so water your plants, spend time with your friends/partners, and stop thinking about the iPhone..
Damn! Knew there were some things I forgot to do...

Au
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