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Old 30th June 2009, 02:23 PM
 
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Default Exchange on iPhone unreliable??

Hey guys,

To those of you that have exchange setup on your iphones, how reliable do you find it??

We have maybe ~40 iPhones in use in our company and we are finding a lot of them unreliable. After working for some time they will randomly refuse to connect to the mail server and the exchange account will need to be deleted and readded.

Not suggesting this is an Apple problem, we are running exchange server 2003 and have limited admin rights to our server (Managed globally from U.S unfortunately) so need to go to exchange administrators with a case. I just want to rule out a device wide issue.

(Before anyone blasts me for buying 40 phones without sufficient testing, many of them are personal and the others were forced upon me by starry eyed CxOs)
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Old 30th June 2009, 02:26 PM
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My 3G worked well with Exchange 2003. I would get an email on the PC and the 3G would ring the new email alert instantly. My 3GS is not quite as quick on the draw, but as to why I could not guess. Both have been stable. There was a lot of mucking about getting ActiveSync configured the first time a year ago and I remember the use of certificates, but it's always been rock solid.
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Old 30th June 2009, 02:27 PM
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Quote:
Originally Posted by SoVeReIgN View Post
... (Before anyone blasts me for buying 40 phones without sufficient testing, many of them are personal and the others were forced upon me by starry eyed CxOs)
Hate those starry eyed bastards with no sense but the power to stuff you around.
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Old 30th June 2009, 02:29 PM
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Mine works flawlessly - any issues with the SSL certs?
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Old 30th June 2009, 04:34 PM
 
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Default Exchange

No problems at all (touch wood), however your Exchange server will almost certainly be the cause of your problems. Exchange is very good on iPhone both OS2 & OS3. In fact mail is delivered quicker on my iPhone using exchange than on my iMac with Entourage set up for Exchange. However, some exchange servers are not on their correct settings. That's where I would look.
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Old 1st July 2009, 04:02 PM
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I use Exchange Server 2007 and have had no probs on my iPhone 3G OS3.0

Infact sometimes when the phone is by the pc i will hear the familiar iPhone email tone before the pc goes bing!
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Old 3rd July 2009, 04:43 PM
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Apple suggests a minimum of Exchange 2007 IIRC
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Old 3rd July 2009, 04:47 PM
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Quote:
Originally Posted by Linux_insidev2 View Post
Apple suggests a minimum of Exchange 2007 IIRC
The 2007 minimum is a requirement for Snow Leopard, but not even a suggestion for the iPhone, it's just standard ActiveSync.

We have about 10-15 iPhones floating around the company (and we don't even support the device officially) all running off our Exchange 2003 server without a problem. Been reliable for us since October last year.

-bok
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Old 3rd July 2009, 04:49 PM
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I'm happenin' on Exchange 2003.
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Old 3rd July 2009, 04:55 PM
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I have ~20 iPhones working with Exchange 2003.
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Old 3rd July 2009, 06:08 PM
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We've had an iPhone on Exchange Server 2003 (SP2) since Jan this year. Solid as. Also introduced other Activesync capable phones. Much more seamless than IMAP which is what we were using before!!
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Old 6th July 2009, 09:07 AM
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At the school where my brother works they have about 150 students with iPhones or iPod Touches.

At the beginning they ran into issues because the security certificate the school was using was self signed. This threw back errors on iPhones, iPod Touches and Macs. Seems Windows doesn't care when there is a potential risk. Anyways once they had got a third-party signed certificate they were in business with no problems what so ever.

ActiveSync must be setup properly, most issues that we run into at work (where everything works fine) are related to misconfigurations purely on a user-per-user basis.

If anyone was wondering the school is Geelong Grammar.
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