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  #1 (permalink)  
Old 26th April 2009, 05:33 PM
 
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Lightbulb find your iPhone dropout & error log

wanna see how often your phone is dropping out on rubbish Optus?...
  • go to your 'home' folder on your Mac, then
  • Library
  • Logs
  • Crash Reporter
  • Mobile device
  • 'your iphone name'
  • baseband

this is every dropped call.
and when it's been sent to Apple (and in theory to Optus too), it will have a .submitted file extension!


Optus will be showing as full 3G strength in my house, but in EVERY call I make, it will at some point, flick over to 2G. Then it often crashes.
I can then wait 10 seconds, to seemingly infinity before it realises it has 3G again, and usual internet type things work as usual.
>> sorry if this info is already posted. I couldn't find it in search!
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Old 26th April 2009, 05:39 PM
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Brilliant stuff
Lots of dropped calls though
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Old 26th April 2009, 05:47 PM
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Previous iPhone 3G: 131 in 140 days (31/08/08 - 21/01/09)

Current iPhone 3G: 78 in 88 days (28/01/09 - 26/04/09)
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Old 26th April 2009, 05:49 PM
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Interesting to see in the "Mobile Device" folder it has all the iPhone apps that have crashed too.
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Old 26th April 2009, 05:52 PM
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wow..

212 baseband errors and 334 crashed apps.
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Old 26th April 2009, 05:59 PM
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Now we just need a program to parse the logs and present the info in a nice readable form so we can do health check on our iPhones.
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Old 26th April 2009, 06:02 PM
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For reference, on Windows Vista (x64 in my case) it's here:

C:\Users\<<USER NAME>>\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\The Hawks iPhone\Baseband

Interesting that there is some many crashes and drops...

Sadly I just reinstalled windows about a week ago so there isn't a lot, I should check the MacBook to see how much her iPhone is crashing...
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Old 26th April 2009, 06:10 PM
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us poor people who sync our iphones with windows XP machines can go to C:\Documents and Settings\*username*\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice\*iphone name*\
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Old 26th April 2009, 06:11 PM
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Should jailbroken peeps with the previous baseband be worried here? Can we show this error log with confidence (once we've restored our phone and brought it along to whatever meeting)

..?
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Old 26th April 2009, 06:41 PM
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Very interesting, 221 dropped calls, 10 panics and too many crashed apps! All since the first day of realise to now. I doubt there has been 221 dropped calls but I can't be bothered to decode the logs.

EDIT: Every day the iPhone makes a baseband log so 221 dropped calls is incorrect, I would have to look through every log to find the total dropped calls and I don't really want/need to.
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Old 26th April 2009, 06:49 PM
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Quote:
Originally Posted by The_Hawk View Post
Sadly I just reinstalled windows about a week ago so there isn't a lot, I should check the MacBook to see how much her iPhone is crashing...
Your MacBook owns an iPhone?
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Old 26th April 2009, 07:10 PM
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Can we have Scottsworld's user title changed to Fucking Awesome please?

I want to reach through the Internet and hug you, dude.

Edit: what determines when a log rolls over? Is it one log file per dropped call? Agree we need some perl magic to make bunch of logs --> Awesome sauce stats.

Anyone with a Telstra phone wanna give us a rundown?

I've 115 log files created so far this year, but I'm unsure if that means 115 dropped calls has some log files have only a couple of lines and others have dozens.

Help interpreting the data required
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Old 26th April 2009, 07:26 PM
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Quote:
Originally Posted by Donnie Darko View Post
Should jailbroken peeps with the previous baseband be worried here? Can we show this error log with confidence (once we've restored our phone and brought it along to whatever meeting)

..?
DFU restore back to vanilla firmware, and ensure that you don't restore from a backup - should be no traces left behind.

But obviously don't bring a 2.2.1 iPhone with 2.2 baseband to the Apple Store. Or a 2.2.1 iPhone with the 3.x firmwares. etc.
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Old 26th April 2009, 07:31 PM
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Quote:
Originally Posted by arkenstone View Post
I've 115 log files created so far this year, but I'm unsure if that means 115 dropped calls has some log files have only a couple of lines and others have dozens.

Help interpreting the data required
The iPhone creates a log file everyday regardless of if you don't make a single call, you have to go through the log files to find out how many calls have been dropped.
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Old 26th April 2009, 07:39 PM
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Quick look through the log files show very few dropped calls on Telstra
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Old 26th April 2009, 07:40 PM
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Quote:
Originally Posted by bacco007 View Post
Quick look through the log files show very few dropped calls on Telstra
Not surprising.
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Old 26th April 2009, 07:52 PM
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What am I looking for? I've got a whole bunch of these:
Code:
14:11:31 +1000 ST [clm] disconnect: duration=0;cause=kNoError;ceer=0;txPower=11;maxTxPower=0;rat=2;cgi=505:1:8784:16772
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Old 26th April 2009, 08:00 PM
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Quote:
Originally Posted by tcn33 View Post
What am I looking for? I've got a whole bunch of these:
Code:
14:11:31 +1000 ST [clm] disconnect: duration=0;cause=kNoError;ceer=0;txPower=11;maxTxPower=0;rat=2;cgi=505:1:8784:16772
That slightly looks like when the iPhone doesn't ring on an incoming call but the log and some values are not fully complete to be that issue.

Finding log entries for iPhone not ringing on incoming calls
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Old 26th April 2009, 08:01 PM
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Quote:
Originally Posted by chrisede View Post
Your MacBook owns an iPhone?
Sorry about that, should read the Wifes MacBook...
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Old 26th April 2009, 08:13 PM
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Quote:
Originally Posted by Meh 626 View Post
That slightly looks like when the iPhone doesn't ring on an incoming call but the log and some values are not fully complete to be that issue.

Finding log entries for iPhone not ringing on incoming calls
So what does a dropped call look like?
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