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  #1 (permalink)  
Old 15th October 2008, 12:47 PM
 
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Default MacBook cracking

I have a white MacBook;

Model Identifier: MacBook4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB

It is starting to crack to the left of the trackpad where the top part meets the outside case.

I am still under warranty, should I wait as long as I can to have it replaced in the hope of getting a new version?
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Old 15th October 2008, 12:49 PM
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They will just replace the case. You won't get a new MacBook.
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Old 15th October 2008, 12:52 PM
 
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Default top case

mine did the same thing, took it to MacMedic they just replaced the top case. Apple don't replace machine. its not very economical :P

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Old 15th October 2008, 12:53 PM
 
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Yeah, you're probably right, just being hopeful I guess
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Old 15th October 2008, 12:56 PM
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it happens to every plastic macbook eventually… that's why I went back to the 12" PowerBook.

Apple *finally* fixed it by going to this new metal thing… although thanks to the au$ they're quite a bit more expensive.

Apple will replace the top case for free (even if your out of warrantee) as it's a known fault with the plastic macbooks.
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Old 15th October 2008, 01:07 PM
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It's happened 5 times in my family (3 out of 4 MacBooks)
Replaced every time under warranty
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Old 15th October 2008, 01:08 PM
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Yep just take it to get repaired they will fix it, it's a known issue.
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Old 15th October 2008, 01:21 PM
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Mine happened last week, getting fixed under warranty when part arrives. No biggie.
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Old 15th October 2008, 07:22 PM
 
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What do you guys mean when you say top case?

Mine is cracking on the external shiny part (extrnal case) where it meeds the matte part or palm rest to the left of the tack pad. Its actually cracked all the way from the front left corner to the indent in the middle.

Is this what you mean?

Cheers!
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Old 20th November 2008, 06:35 PM
 
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I just noticed that this has happened to my wife's 6 month old macbook too. Is this problem endemic to all macbook models or just particular ones? I've read elsewhere that because its a 'known issue' apple will fix even if the macbook is out of warranty but can anyone confirm this? I'm thinking of replacing my recently deceased ibook g4 (which never cracked) with a new white macbook but this is somewhat discouraging.
Thanks.
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Old 20th November 2008, 07:19 PM
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I went to Nextbyte yesterday with my Macbook, got the part ordered they rang up today and I'll probably take it back up there next Tuesday/Wednesday
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Old 20th November 2008, 08:23 PM
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Quote:
Originally Posted by johr View Post
Is this problem endemic to all macbook models or just particular ones?
Every Macbook owner I know, who uses their machine even moderately has come up against this. More often than not, the plastic underneath the magnetic latch eventually cracks and breaks off.
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Old 21st November 2008, 07:52 AM
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Quote:
Originally Posted by jacke View Post
It is starting to crack to the left of the trackpad where the top part meets the outside case.
Don't you mean right side? Or are you left handed in your use of the trackpad?
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Old 21st November 2008, 07:57 AM
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Is there a Repair Program for this, or are Apple just fixing them on the sly?
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Old 6th August 2009, 01:54 PM
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Default Stuff does a great article on problem

Take a look at this article: Macbook cracks upset Apple fans | Stuff.co.nz
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