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 Applecare is a Protection Plan 
 
 
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Old 07-01-2008, 01:59 PM
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Applecare is a Protection Plan

Is it apply on the new mac?
because i want to get a new mac, and it include the 1 year wa.
so i what i need to do noe is more cost less .... thank you
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Old 07-01-2008, 02:01 PM
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You buy it as an extra. It extends your 1 year warranty to 3 years
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Old 07-01-2008, 02:15 PM
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ohh isee
so i need wait the 1 year warranty finished so i can get plan to extend the warranty
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Old 07-01-2008, 02:16 PM
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so you need to get it anytime within that first year
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Old 07-01-2008, 02:30 PM
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what happened if i don't ...
Is it still alright ?
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Old 07-01-2008, 02:37 PM
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Quote:
Originally Posted by bebekit View Post
what happened if i don't ...
Is it still alright ?
If you do not purchase Applecare before the first year expires, you will not be able to add it to the machine. It must be purchased before the first year warranty expires.
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Old 07-01-2008, 02:38 PM
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Thank you so Much ....It was help me a lot
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Old 07-01-2008, 02:39 PM
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That's right - just to make it absolutely clear:

You buy a Mac. It comes with 1 year limited warranty and 90 days phone support.

If you buy AppleCare, this extends it to 3 years and includes phone support. If you want to make use of phone support, purchase AppleCare within 3 months and you'll be able to use it for the entire duration.

Otherwise, AppleCare must be purchased within the first year, to cover 3 years.

Here is a nice picture to go along with my explanation:



It's a good investment.

Last edited by Huy; 07-01-2008 at 02:41 PM. Reason: Added a picture. More details at www.apple.com.au/applecare
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Old 07-01-2008, 03:56 PM
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when can you use phone support.....?

can they assist with stuff like loading eyeTV, or Non Mac stuff.....or purely software troubles that you buy through Apple?
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Old 07-01-2008, 04:17 PM
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Quote:
Originally Posted by Fingers View Post
when can you use phone support.....?

can they assist with stuff like loading eyeTV, or Non Mac stuff.....or purely software troubles that you buy through Apple?
Generally phone support is just for Apple products ... for the rest there is MacTalk!
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Old 07-01-2008, 04:19 PM
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You can use phone support anytime within the first 3 months, if you do not have AppleCare.

Otherwise, you can use it anytime within the first 3 years, if you have AppleCare (see above picture).

I think it is only for Apple related things, covered by the AppleCare plan only. Not external third party software/hardware.
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Old 07-01-2008, 04:33 PM
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Quote:
Originally Posted by Huy View Post
That's right - just to make it absolutely clear:

You buy a Mac. It comes with 1 year limited warranty and 90 days phone support.

If you buy AppleCare, this extends it to 3 years and includes phone support. If you want to make use of phone support, purchase AppleCare within 3 months and you'll be able to use it for the entire duration.

Otherwise, AppleCare must be purchased within the first year, to cover 3 years.

Here is a nice picture to go along with my explanation:



It's a good investment.


is it purchased the mac book with in 3 months , or get a new mac this 3 months
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Old 07-01-2008, 04:40 PM
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Quote:
Originally Posted by bebekit View Post
is it purchased the mac book with in 3 months , or get a new mac this 3 months
You have confused me sir

Buy AppleCare - done. I'm sure you'll make many calls to Apple Support (god help them).
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Old 07-01-2008, 04:42 PM
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I am equally confused. I'll try to help...

You buy a MacBook. You have 3 months (90 days) worth of phone support. If you want more than this, buy AppleCare (3 years total).
You buy a MacBook. You have 1 year of limited warranty. If you want more than this, buy AppleCare (3 years total).

If that doesn't make any sense...
You buy a MacBook, you get the white bits only. If you want the red bits, buy AppleCare.

Or listen to decryption... just buy it if you have the money right now. You might need to use the phone support within/after the initial 90 day period.
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Old 07-01-2008, 05:01 PM
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thank you very much ...i unserstood
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