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07-01-2008, 01:59 PM
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Member
Join Date: Jan 2008
Group: Member
Posts: 14
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Applecare is a Protection Plan
Is it apply on the new mac?
because i want to get a new mac, and it include the 1 year wa.
so i what i need to do noe is more cost less .... thank you 
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07-01-2008, 02:01 PM
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Regular
Join Date: May 2005
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You buy it as an extra. It extends your 1 year warranty to 3 years
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07-01-2008, 02:15 PM
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Member
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ohh isee
so i need wait the 1 year warranty finished so i can get plan to extend the warranty
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07-01-2008, 02:16 PM
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Location: Australia, Sydney
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so you need to get it anytime within that first year
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AppleCollector Sales Service/Sales/Support/Trade In's
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07-01-2008, 02:30 PM
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Member
Join Date: Jan 2008
Group: Member
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what happened if i don't ...
Is it still alright ?
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07-01-2008, 02:37 PM
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Regular
Join Date: Jan 2004
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Quote:
Originally Posted by bebekit
what happened if i don't ...
Is it still alright ?
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If you do not purchase Applecare before the first year expires, you will not be able to add it to the machine. It must be purchased before the first year warranty expires.
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07-01-2008, 02:38 PM
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Member
Join Date: Jan 2008
Group: Member
Posts: 14
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Thank you so Much ....It was help me a lot
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07-01-2008, 02:39 PM
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Regular
Join Date: Jul 2005
Group: Regulars
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That's right - just to make it absolutely clear:
You buy a Mac. It comes with 1 year limited warranty and 90 days phone support.
If you buy AppleCare, this extends it to 3 years and includes phone support. If you want to make use of phone support, purchase AppleCare within 3 months and you'll be able to use it for the entire duration.
Otherwise, AppleCare must be purchased within the first year, to cover 3 years.
Here is a nice picture to go along with my explanation:
It's a good investment. 
Last edited by Huy; 07-01-2008 at 02:41 PM.
Reason: Added a picture. More details at www.apple.com.au/applecare
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07-01-2008, 03:56 PM
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Member
Join Date: Dec 2007
Group: Registered Users
Posts: 21
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when can you use phone support.....?
can they assist with stuff like loading eyeTV, or Non Mac stuff.....or purely software troubles that you buy through Apple?
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07-01-2008, 04:17 PM
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Regular
Join Date: Apr 2005
Group: Regulars
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Quote:
Originally Posted by Fingers
when can you use phone support.....?
can they assist with stuff like loading eyeTV, or Non Mac stuff.....or purely software troubles that you buy through Apple?
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Generally phone support is just for Apple products ... for the rest there is MacTalk! 
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07-01-2008, 04:19 PM
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Regular
Join Date: Jul 2005
Group: Regulars
Location: NSW
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You can use phone support anytime within the first 3 months, if you do not have AppleCare.
Otherwise, you can use it anytime within the first 3 years, if you have AppleCare (see above picture).
I think it is only for Apple related things, covered by the AppleCare plan only. Not external third party software/hardware.
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07-01-2008, 04:33 PM
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Member
Join Date: Jan 2008
Group: Member
Posts: 14
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Quote:
Originally Posted by Huy
That's right - just to make it absolutely clear:
You buy a Mac. It comes with 1 year limited warranty and 90 days phone support.
If you buy AppleCare, this extends it to 3 years and includes phone support. If you want to make use of phone support, purchase AppleCare within 3 months and you'll be able to use it for the entire duration.
Otherwise, AppleCare must be purchased within the first year, to cover 3 years.
Here is a nice picture to go along with my explanation:
It's a good investment. 
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is it purchased the mac book with in 3 months , or get a new mac this 3 months
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07-01-2008, 04:40 PM
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I'll do it soon, okay?
Join Date: Jan 2004
Group: Administrators
Location: St. Albans, Melbourne
Posts: 10,789
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Quote:
Originally Posted by bebekit
is it purchased the mac book with in 3 months , or get a new mac this 3 months
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You have confused me sir
Buy AppleCare - done. I'm sure you'll make many calls to Apple Support (god help them).
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07-01-2008, 04:42 PM
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Regular
Join Date: Jul 2005
Group: Regulars
Location: NSW
Posts: 4,493
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I am equally confused. I'll try to help...
You buy a MacBook. You have 3 months (90 days) worth of phone support. If you want more than this, buy AppleCare (3 years total).
You buy a MacBook. You have 1 year of limited warranty. If you want more than this, buy AppleCare (3 years total).
If that doesn't make any sense...
You buy a MacBook, you get the white bits only. If you want the red bits, buy AppleCare.
Or listen to decryption... just buy it if you have the money right now. You might need to use the phone support within/after the initial 90 day period. 
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07-01-2008, 05:01 PM
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Member
Join Date: Jan 2008
Group: Member
Posts: 14
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thank you very much ...i unserstood
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