We have some excellent members here with great backgrounds, but sometimes 'help' threads can be confusing, so in order to help us help you, I think we should make sure members try to follow something like this:

Please be as specific as possible. Make sure you always provide us with detailed information about the problem. List specific error messages where applicable, or add images if needed. We are here to help but we cannot guess what the problem is.

Also, be sure to include your computer specifications, MacOS version, software version, or any other details that could help us solve your dilemma. If you are unsure of your computer specifications, you can find this by clicking on the apple menu in the top left hand corner of the screen and going to 'about this mac'. For more information on systems, I recommend checking out http://apple-history.com/


Has someone else already had the same problem as you?

• common questions:
• How do I install programs?
• How do I remove programs?
• What is this Black Message "You need to Restart..."?
• How do I add or remove programs that start when I log in to my mac?
• If your mac crashes a lot: Re-install the RAM
• Arrgh! I've deleted files. How do i get them back?
• "We are using special permissions" - what does that mean?
• Repairing permissions is useless.