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 4g iPod shows 1,777GB capacity in iTunes 
 
 
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Old 24-07-2008, 12:41 PM
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4g iPod shows 1,777GB capacity in iTunes

a colleague of mine has just plugged in his 4g iPod 30GB to iTunes on the his Windows machine, only to have iTunes declare his iPod:

* is named Micks iPod (his name is not Mick!)
* a capacity of 1,777.52GB, with 53GB of free space
* some music that is not in his iTunes library

i've hooked it up to my iTunes on my Windows machine, and his iPod appears as normal. it only seems to be on his machine that the trouble starts.

he's running iTunes 7.6.x and the iPod s/w version is 1.3

i've recommended that he just upgrade to iTunes 7.7 and then reconnect. is there anything else he should do?

and for that matter ... any idea how this could have happened??
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Last edited by mwot; 24-07-2008 at 10:05 PM.
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Old 24-07-2008, 02:23 PM
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installation of iTunes 7.7 did not resolve the problem.

could this be a library file issue?
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Old 24-07-2008, 05:16 PM
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woah wierd, maybe try a reset, and if not that, a restore?
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Old 24-07-2008, 05:18 PM
-insert witty title here-

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Special Apple superPod maybe?
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Old 24-07-2008, 05:18 PM
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I wish my iPod Nano had 17,777GB in it!
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Old 24-07-2008, 05:22 PM
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Have you tried uninstalling iTunes completely and doing a registry clean?
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Old 24-07-2008, 06:14 PM
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here's the screen grab from his iTunes window:

Click the image to open in full size.

i'll get him to try the registry clean tomorrow.
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Old 24-07-2008, 06:19 PM
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That's alot of 'other' you've got there.

Has your colleague given his iPod to anyone? If not, then that's very weird...
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Old 24-07-2008, 06:23 PM
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Want to sell it?
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Old 24-07-2008, 06:23 PM
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no, he's had it on him all day. he was using it in the morning, then hooked it up to iTunes around 12 to charge it up ... and that was that!

what we can't figure out is that the music (that he doesn't own nor is it in his library) that has mysteriously appeared on his iPod is relatively new music.

this is really bizarre.

Quote:
Originally Posted by spargo View Post
Want to sell it?
lol! that's a damn handy portable storage device, for sure. even i'd buy it off him!
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Old 24-07-2008, 06:42 PM
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Is it from the future? or maybe somebody cracked it open and put a future laptop HDD inside it? or future flash drive of some kind? Awesome
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Old 24-07-2008, 09:14 PM
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Think it's time to hit that restore button.

Hopefully he has a backup of whatevers on it.
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Old 24-07-2008, 09:21 PM
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Quote:
Originally Posted by Tragedies View Post
That's alot of 'other' you've got there.
When the iPod storage meter is displayed completely in orange, it means that the iPod has not been properly mounted by iTunes. All of it's original data should still be there but something has gone astray during the connection process. I assume your friendly properly ejects his iPod before disconnecting any cables from the computer?
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Old 24-07-2008, 09:22 PM
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Well, he needs to work out whose computer he has connected it to recently. If he knows anyone called Mick then there's the culprit :P
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Old 24-07-2008, 09:44 PM
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Thats only 1777GB, not 17777GB but still a hellova lot of space
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