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 iTunes Music Card problem 
 
 
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Old 15-12-2005, 09:30 PM
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Location: Melbourne
I recently got an iTunes Music Card as a birthday gift. It's a $50 Card, but that's not the problem. The problem comes after redeeming the card on iTMS.

The way the card works - you have to enter a 12 or 16 digit code found on the card within iTMS itself. I did as told and the credit of $50 appears on the top right hand corner of the iTMS window next to my user name.

What I keep getting is that everytime I buy a song/album/anything, it keeps charging the cost to my credit card instead of debiting the iTunes Music Card credit of $50.

Does anyone else have this problem? I set up my iTMS account initially with my credit card, but it shouldn't be the problem.

Any thoughts would be good. I emailed iTMS support and waiting for reply.
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Old 15-12-2005, 09:39 PM
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Have u tried signing out of the iTunes music store with your account then trying it?

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Old 15-12-2005, 09:49 PM
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Apple's iTunes Music Store Support page provides the solution for you.

Quote:
How do I redeem an iTunes Music Card?
To redeem an iTunes Music Card, launch iTunes. Click on the Music Store icon in the Source list. Then, click the "iTunes Music Cards" link in the left-hand column. Or, click (link provided on the page above). We'll launch iTunes and take you directly to the right page.

Quote:
Do I have to enter a credit card number to use an iTunes Music Card?
A credit card is not required to purchase music using an iTunes Music Card. Learn more in this article
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Old 16-12-2005, 01:09 AM
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Location: Melbourne
I tried everything the support page suggested.

Thing is, I registered an iTMS account with my credit card in the first place.

The iTunes Music Card was used a few months after I registered for my account with iTMS.

I clicked on the link on the left column and entered the code accordingly and the credit on my account shows on the top right corner. BUT I cannot seem to use the credit on that. iTMS keeps charging my credit card on file and refuses to use the credit I have. Very frustrating.
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Old 16-12-2005, 04:59 AM
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Have you tried logging into you ITMS account and deleting your credit cards details then using the card?
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